Refund policy

Ready Made Work:

Once you receive your order. Please let me know within 10 business days that you would like to return it. I will try to work with you to resolve the issue. In the case I decide a refund is warranted. The customer will be responsible for the return shipping costs. 

Shipping costs will not be refunded once you accept the order. 

All of my pieces are handmade one-of-a-kind. There will be slight differences in color and size. These are not flaws.

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Custom Pet Portraits:

These pieces are non refundable. I try my best to communicate with my clients about their custom orders. We have multiple email exchanges about your order. Please understand that I am making an interpretation of your pet. It is not meant to be a photorealistic portrait.